SMS/Text Messaging policy

By sending a text message to Gale’s Towing & Recovery (the “Company”), you agree to the following terms:

1. No SMS Marketing or Automated Text Campaigns
   We do not send marketing, promotional, mass, or automated SMS messages.
   Any text message we send is directly related to your inquiry or service request.
2. Customer-Initiated Communication
   Text messaging is used only as a communication method when you initiate contact.
   We reply to your messages for service coordination, dispatch updates, or customer support.
3. Consent Not Required
   You are not required to opt-in to receive text messages.
   Texting us is considered permission for us to reply.
4. Message Frequency
   Message frequency depends on your conversation with us.
   We do not continuously send unsolicited messages.
5. Data Privacy
   We do not sell, rent, or share your phone number or message content with third parties for marketing purposes.
   Message content may be stored as part of your service record for documentation or legal requirements.
6. Message & Data Rates
   Standard carrier messaging and data rates may apply.
7. Security Notice
   While we make reasonable efforts to protect your information, SMS is not guaranteed to be secure.
   Please avoid sending sensitive personal or financial information via text message.

If you have questions regarding this policy, contact us at:

Gale’s Towing & Recovery
Phone: 503-434-9000
Email: hr@galestowing.com